Contact Us
Got a question about a review, spotted something out of date, or want to flag a payout issue with one of the sites we cover? This page explains how to get in touch with Online Casinos New York and what kind of queries we're best placed to help with.
What we can help with
Online Casinos New York is an independent review and comparison site for players in New York looking at real-money online casino offers. We're not a casino ourselves, and we don't process deposits, withdrawals or account verification for any operator listed here. That means we're the right place to reach out if you want to:
- Report outdated bonus terms, wagering requirements, or offer details on a site we've reviewed
- Ask about how we rank or score operators such as Raging Bull, Uptown Aces or Ignition
- Suggest corrections to game libraries, payout information or licensing details
- Give feedback on the site itself, including anything you found confusing or missing
What we can't help with
Because we don't operate any of the casinos featured on this site, we're not able to resolve account-specific issues. If you need help with a deposit, a delayed withdrawal, a locked account or a bonus dispute, that has to go through the operator's own customer support team directly — usually via live chat or email on their site. We simply don't have access to player accounts or payment records to intervene on your behalf.
If your concern is about problem gambling, spending more than planned, or wanting tools to cut back, our Responsible Gambling page has practical steps and helpline details, including the National Problem Gambling Helpline (1-800-GAMBLER) and New York's HOPEline (1-877-8-HOPENY), both free and confidential.
Before you reach out
A lot of common questions are already answered elsewhere on the site:
- Curious who we are and how the site is funded? See About Us for our editorial approach and how affiliate commission works.
- Want the legal detail behind what we publish? Our Terms and Conditions page covers how the site should be used and its limitations.
- Looking for options outside New York's current regulated market? We also cover offshore alternatives on our Non Gamstop Casinos UK page, though note that page is aimed at UK players and different licensing rules apply there.
A note on New York's rules
New York currently regulates online sports betting, but there is no legal, licensed online casino gaming operating within the state. The offers we review sit outside New York's state-licensed framework, and eligibility, licensing status and consumer protections vary by operator. If you contact us asking whether a specific site is "legal in New York," we'll always answer honestly rather than imply something we can't verify. Anyone considering real-money play should be at least 21 years old and should check an operator's own terms, licensing page and jurisdiction restrictions before signing up.
How to reach us
Use the contact details or form provided elsewhere on this site to send us a message. Include as much detail as you can — the operator name, the page you're referring to, and what you'd like corrected or clarified — so we can look into it properly. We read every message, though as an independent review team we can't guarantee an instant response to every enquiry.
Playing responsibly
Nothing on Online Casinos New York should be read as a promise of winnings or a way to earn income. Online casino games carry a real risk of losing money, and no bonus or strategy changes that. If gambling stops being enjoyable, or you find yourself chasing losses or betting beyond what you can afford, please use the tools and helplines listed on our Responsible Gambling page. Support is free, confidential and available around the clock.
This site is intended for readers aged 21 and over. If you're unsure whether an offer applies to you or where an operator is licensed, ask us before you deposit — that's exactly the kind of question we're here for.